Privacy policy

Your trust matters as much as your purchase. At NOVÉRA we treat your data with the same care we put into our products: with transparency and no unnecessary fine print. Here's what we collect, why, and what rights you have.

WHO WE ARE
NOVÉRA ("we", "us"). For anything related to your data, email us at santiagojedavzla@gmail.com.

WHAT WE COLLECT
- Data you give us when you buy: name, shipping and billing address, email and phone number.
- Payment data: processed securely by our payment provider. We do not store your full card number.
- Browsing data: pages visited, device and cookies, so the site works and improves.

HOW WE USE IT
- To process and ship your order, and to support you.
- To send you information about your purchase (confirmations, tracking).
- With your permission, to send you news and offers. You can unsubscribe anytime.
- To prevent fraud and comply with our legal obligations.

WHO WE SHARE IT WITH
Only with those essential to serve you: the payment gateway, the shipping carrier and the tools that run the store. We never sell your data to third parties.

COOKIES
We use cookies to remember your cart, understand how the site is used and improve your experience. You can manage them from your browser or the site's cookie notice.

YOUR RIGHTS
You may access, correct or delete your data, object to its processing, or request a copy. Email us at santiagojedavzla@gmail.com and we'll take care of it.

SECURITY & RETENTION
We apply reasonable measures to protect your information and only keep it as long as needed for the purposes described or to comply with the law.

CHANGES
If we update this policy, we'll post the new version here with its date.

Privacy contact: santiagojedavzla@gmail.com.

— The NOVÉRA Team

(This is a professional starting point. Before operating at scale, we recommend having a legal advisor review and adapt it to the regulations of your country or region.)